Nordstrom Rack

The girl in the front named Alyna was very rude & unprofessional, so was the manger rude both ! They couldn’t give any good customer service not even a smile.. they should be nice to customers and helpful rather than make customers feel bad, would rather so to Regular Nordstrom where they treat ppl ...Read more

What happen to the Nordstrom of the past... poor customer service and a management that can't see the value of good customer service. Sadly no better than a Ross.

I’ve been shopping at Nordstrom and Nordstrom Rack for over 20 years, but that ended last week. I purchased a pair of shoes online and they did not allow me to exchange the shoes. They were a final sale item but seeing that they were shoes that were clearly never worn, they did not make the except...Read more