Top of Temecula ("we," "us," or "our") operates the website topoftemecula.com. This policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
Account Information
When you create an account, we collect your email address, display name, and password. Business owners who claim a listing also provide business details including business name, address, phone number, category, website, and description.
User-Generated Content
We collect content you voluntarily submit, including reviews, questions, votes, saved favorites, and deal interactions. Reviews and questions are publicly visible and attributed to the display name on your account.
Payment Information
If you purchase a subscription or marketing boost, your payment is processed by a third-party payment processor. We do not store your credit card number or full payment details on our servers. We retain a customer identifier and subscription status to manage your account.
Automatically Collected Information
When you visit our site, we may collect your approximate location based on your IP address to provide location-relevant results. We also collect device and browser information, page URLs, referring URLs, and interactions such as page views, clicks, registrations, deal requests, and purchases. We use this information to operate the site, understand performance, provide listing analytics, prevent abuse, and measure our marketing.
Meta Advertising Tools
We use the Meta Pixel and Meta Conversions API on topoftemecula.com. These tools send Meta information about visits and actions on our site, including page views, registrations, deal requests, and purchases, along with browser or device information, IP address, and page URL. For signed-in users and certain form interactions, a hashed email address and name may also be sent to Meta for matching. Hashing changes the information into a coded value before it is sent, but Meta may still use it to match activity with a Facebook or Instagram account.
AI Features
When you use our AI-powered search feature, your question and relevant local business data are sent to a third-party AI service to generate a response. We cache answers for performance but do not permanently store your individual questions.
How We Use Your Information
- To operate and maintain your account and any business listings you manage
- To process payments and manage subscriptions
- To send transactional emails related to your account (welcome emails, payment confirmations, subscription updates)
- To send performance alerts and reports to business owners (you can unsubscribe from these at any time)
- To provide anonymous, aggregate listing analytics to business owners
- To measure advertising performance, attribute registrations and purchases, build advertising audiences, and deliver relevant ads
- To power AI-driven search and recommendations
- To display reviews, questions, and other user-generated content publicly on the site
- To detect and prevent abuse
Information Sharing
We do not sell your personal information for money. We disclose information to service providers and advertising partners for the purposes described in this policy:
- Authentication and database hosting — to securely store your account and site data
- Payment processing — to handle subscriptions and purchases
- Email delivery — to send transactional and account-related emails
- AI services — to power search features (queries are not stored by us beyond caching)
- Newsletter — if you opt in to our newsletter, your email is shared with our newsletter provider
- Advertising and measurement: Meta receives website activity and matching data through the Meta Pixel and Conversions API to measure results, attribute conversions, build audiences, and deliver ads
Deal Requests
When you request a deal, we share your name and email address with that business so it can honor your offer. We disclose this at the moment you request the deal, and we do not share your information with any other business.
We may also disclose information if required by law, to protect our rights, or to prevent fraud or abuse.
Text Messages
Some local businesses on Top of Temecula use our missed-call text-back and phone assistant services. If you call a participating business and your call is not answered, you may receive a text message sent on that business's behalf inviting you to reply. You opt in by placing the call; we never send marketing texts to numbers that have not called a participating business. Message frequency varies with your conversation. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Your mobile phone number and texting opt-in data are never shared with or sold to third parties or affiliates for their marketing or promotional purposes.
Calls and the Phone Assistant
Calls to participating businesses may be answered by an automated phone assistant acting on the business's behalf. You will hear a notice at the start of any such call. These calls are transcribed so the business can receive a written summary of your call and any message you leave, including a callback number you choose to provide. Transcripts and summaries are shared with the business you called and are handled under this policy. If you prefer not to interact with the assistant, you can hang up and reach the business through its other listed contact methods.
Cookies
We use cookies for authentication (keeping you signed in) and to remember your approximate location for a better browsing experience. Meta and its technologies may also use cookies, web beacons, and similar storage technologies on pages where the Meta Pixel runs. Meta may use information collected on our site and elsewhere to provide measurement services and target and deliver ads.
Your Choices
- Unsubscribe from emails — Every non-essential email includes an unsubscribe link. Click it to stop receiving those emails immediately.
- Delete your account — Contact us at info@topoftemecula.com to request account deletion. We will remove your account and associated personal data.
- Access your data — You can request a copy of the personal data we hold about you by emailing us.
- Edit your information — You can update your profile and business listing information at any time through your dashboard.
- Advertising choices: You can manage activity shared with Meta through Meta's activity controls and manage interest-based advertising through YourAdChoices. Browser settings can also block or delete cookies.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents may have the right to know, delete, or correct personal information, to opt out of its sale or sharing, and to exercise these rights without discrimination. We do not sell personal information for money. Our use of Meta advertising tools may be considered "sharing" under California law because it can support cross-context behavioral advertising. To exercise a privacy right or request that we stop this sharing, contact us at info@topoftemecula.com.
Children
Top of Temecula is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Data Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), hashed passwords, and role-based access controls. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.
Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
info@topoftemecula.com