U.S. Bank Branch

I go to this branch because of Carla. I actually have two other US bank branches closer to my house but I choose to go this branch because of Carla. She is incredibly efficient, knowledgable, kind, and great customer service. She handles my banking needs in no time and has a wonderful personality. T...Read more

**Exceptional Service at US Bank Branch** During a recent visit to this US Bank branch, I experienced customer service that went above and beyond my expectations. I arrived with the intention of paying off my credit card balance using a check from my home equity loan. Although the check amount exce...Read more

I've been waiting for 6 months to get a resolution on an issue with late fees on my mortgage account. I was promised a year ago that they would refund the late fees, but never did. I was with Union Bank for 25 years, which had the best customer service. US Bank acquired Union Bank last year. The...Read more